Message received: Pages 5, 9–11 are a different size from page 1. All pages must be the same size. (The details change to match your file.)
Alert level: Blocker. This blocker stops printing. The file cannot continue until it is fixed.
Applies to: Interior file only.
Meaning
One or more pages in your interior file are a different size from page 1. Every page must be the same size. This is usually caused by pages pasted in from another document, scanned pages, or inserted pages that were set to a different size.
This check runs in your browser, so you will see it before the file uploads.
Necessary actions
- Note the pages listed in the message.
- InDesign: In the Pages panel, pages with a different size show a different shape. Select the Page Tool (Shift+P) and set the same width and height as page 1.
- If a page came from another PDF or a scan, place it as an image on a correctly sized page instead of inserting the PDF page.
- Export again so that all pages are the same size, then upload.
Can I proceed without fixing it?
No. This is a blocker. All pages must be the same size.
Still need help? Email our support team at filesupport@acutrack.com and include your Artwork number with the alert. We will be happy to take a look.
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