Customer Support
Ecommerce Integration
- OntraPort Integration
- What shopping carts are supported for integration?
- XML Order Notification Web Services API
- Shipment notification to Shopping Cart
- Checksum - Content Revision
- Plimus Integration
Shipping
- I have additional package insurance. How do I make a claim?
- SmartPost exceptions
- Can you give me overview of "FIMS" service?
- Delayed / Lost / Damaged Shipment
- USPS Delayed Status Updates
- There is no tracking update. How do I handle this?
MOD
- Can you ship "multiple" back up discs as a single transaction?
- My content exceeds the disc size I chose for my product, can you split the content to span multiple discs?
- Order Missing in Customer Portal
- Is "x/y" label printed on the discs of a multiple disc set prouced on demand required?
- Can Ondemand shipment returns used to fulfill another Ondemand order?
- What is a data-matrix?