TikTok Shop Address Setup

What should I enter as my shipping address?

For TikTok Shop, your shipping address must be set to Acutrack’s warehouse.

• Warehouse Name: Acutrack
• Address: 350 Sonic Ave, Livermore, CA 94551

This ensures all orders are fulfilled correctly through Acutrack.

What are my options for the return address?

You have two options:

Option 1 (Recommended): Your own return address

• Best for USA-based clients
• Returns are sent directly back to you

Option 2: Acutrack as return address

• Returns are processed through Acutrack

We recommend using your own return address because:

• Faster handling: You can immediately manage returns as they come in
• Lower costs: You avoid Acutrack return processing fees
• More control: You decide how to handle each return (refund, resend, etc.)

What should I do with returned items?

Even if you receive a small number of returns, they can still be valuable:

• Use them for local giveaways or promotions
• Repurpose them for marketing or sampling
• Keep them as backup inventory