We’re sorry to see you go
We truly value our partnership and are always open to finding flexible solutions that work for you. Before finalizing your decision, we encourage you to schedule a conversation with us. We may be able to make adjustments to better support your needs.
What happens if I decide to close my account?
If you choose to proceed with closing your account, you have two options for handling your inventory:
-
Inventory Destruction
We can safely destroy your inventory at no additional cost. -
Ship Inventory Back to You
We can arrange to ship your books back to you.
How do I request inventory destruction or shipment?
Please email us at t1support@acutrack.com with your request.
- If you’d like your inventory shipped, include your return address in the same email.
- Our team will then initiate the next steps.
- We will calculate the exact shipping cost and send you an invoice.
- Shipment will be processed once the invoice is paid.
Final note
We’re sorry to see you go and appreciate the opportunity to have worked with you. If there’s anything we can do to continue supporting you, please don’t hesitate to reach out.