OntraPort Order Notification Setup
This documentation consist of steps to integrate automatic order notification from OntraPort to our system. The orders received at OntraPort will be notified to our system at hourly interval.
Account mapping, Product Mapping & Shipping Method Mapping between our system and ontraport need to be completed to enable this automation.
- Account Mapping:
a. Get OntraPort Account Number: Login to OntraPort and mouse over to “Your Account”
b. Get ontraport Api--key & Api-Appid:
Please follow the documentation to get the Api--key & Api-Appid from ontraport https://api.ontraport.com/doc/#authentication
c. Register -
2. ProductId Mapping:
a. Getting ProductId from Ontraport:
Go to Product Details. The ProductId is given on the URL. For example, in the url https://app.ontraport.com/#!/product/edit&id=19, the ProductId is 19
Product Details Page:
b. Submit Product Details:
3. Shipping Method Mapping :
Go to Ontraport Landing Page and Edit Product Information:
Setup the Shipping Method in your OntraPort Landing Page and submit the Shipping Method Names to our support team. For example “Standard Shipping”, “Expedited Shipping”
- Product setup and Shipping Method setup in our system is a manual process. Upon submitting Product Control Sheet and Shipping Methods to support team, please allow 1 business day to Map the Products and Shipping Methods. We will confirm you when the mapping is done.
- Testing Order Notification: Once integration is completed, please place a test order using OntraPort Landing Page and allow up to an hour for the order to be notified. Please login to Customer Portal and check if the order is notified successfully.