What is Upgraded TikTok Shipping?

Upgraded TikTok Shipping is TikTok’s newly mandated service.

The goal is to standardize fulfillment across the platform by having TikTok automatically select the most appropriate carrier for each shipment.

Why is TikTok requiring this change?

TikTok is moving toward a more standardized and automated fulfillment experience to:

• Improve delivery speed and reliability
• Provide better tracking visibility
• Offer sellers access to TikTok’s negotiated carrier rates
• Centralize support for shipping-related issues

How does Upgraded TikTok Shipping work?

• TikTok generates the shipping label for each order
• The system automatically selects the best carrier based on package weight, dimensions, and destination
• Acutrack fulfills the order as usual using the TikTok-provided label

What are the benefits to sellers?

Key benefits include:

• Competitive, negotiated shipping rates through TikTok
• Improved tracking integration directly within TikTok Shop
• Simplified claims process for lost or damaged packages

Most importantly, TikTok exempts you from:

• On-Time Delivery Rate (OTDR) penalties
• Valid Tracking Rate (VTR) penalties
• Negative Review Rate (NRR) penalties
• Logistics-related customer complaints

How are shipping costs handled?

The cost of TikTok shipping label is as follows: