About Sticky.IO:
Sticky.IO platform headless payments engine and CRM solution that helps ecommerce brands and businesses boost and scale revenue, connect with multiple payment providers and keep chargebacks low. Over 400+ partners are integrated with it and 71M subscriptions supported.
Features:
Automate Order Notification: Acutrack is integrated with Sticky.IO to receive orders via webhooks. The orders received at Sticky.IO will be notified to Acutrack at hourly intervals.
Shipment Notification: Sticky.IO does not have the shipment notification feature to receive the tracking number and notify your customers. However, we can send an email notification to your customers directly. Refer to the article.
Webhook Setup:
- Login to your Sticky.IO admin dashboard.
- Click Settings from the top menu.
- From the drop down click POST BACKS.
- Click Actions
5. Click Create
6. Post Back name should be “Acutrack” and HTTP method should be “POST”.
7. Select “Order” in the Type.
8. Please get in touch with the Acutrack Support people to get your unique webhook URL and paste it in the URL field.
9. The trigger type should be “Order type”.
10. Select “Initial” in the Order Type and select “Approved” in the Order Status.
11. Select “Non-Test Payments” in the payments section.
12. Select the respective campaign from which you would like to trigger the orders to the Acutrack system and Click “SAVE”.
Shipping method setup:
Sticky.IO does not have the feature to set up shipping methods. So we will set up the default shipping methods based on your contract with Acutrack.
Please refer to the article
Shipping Method recommendations (Domestic U.S.)
Test Order:
Please place a test order using Sticky.IO landing page and allow up to couple of hours for the order to be notified to Acutrack. Please login to Acutrack Customer Portal and check if the order is notified successfully.
Refer to the article if your order is not notified.
Placing Test Orders: