Getting Started

General

• Getting Started
• Is Media Mail shipping for me?
• How do I use FTP file upload?
• How do I submit my artwork and content?
• How to fill out your Product Control Sheet?
• How do I configure shipping cost in my "Shopping cart"?

See all 19 articles

Manage Portal

• How do I make changes to my profile on the customer portal?
• Upload orders failed
• Place orders
• Ship Error Activity
• What is a bundle product and how does it work?

Receiving

• Product Receiving Guideline - Cincinnati warehouse
• Product Receiving Guideline - Livermore warehouse
• Are you importing goods to the USA? Key facts explained.

Billing

• Unable to log in to my bill.com account?
• What is the penalty for not paying your invoice?
• Why do we charge credit card convenience fee?
• How do I wire transfer funds to Acutrack?
• What is Acutrack's payment terms?
• How do I get more details about my invoice?