Mostly, Acutrack ships a package as requested and mapped to the shipping method in your eCommerce platform. However, in some cases, we make an exception and our software automation has implemented these exceptions primarily to meet reliability, availability, or cost constraints.
Here are some examples of exceptions:
Shipping requested |
Package shipped |
Reason for change |
USPS Media Mail |
USPS First class |
USPS Media Mail is for educational material. If you added products such as marketing material, pen, it is not eligible for media mail |
FedEx service |
USPS |
PO Box, US territory, Military address, APO, etc. are only supported by USPS |
FedEx service |
USPS |
Shipment to Alaska, Hawaii is very expensive via FedEx. USPS has better reliability and cost |
USPS First class |
DHL Parcel |
DHL parcel or FedEx SmartPost is default choice for their reliability and cost |
FedEx SmartPost |
FedEx Ground |
Package over 15 lb. because of cost |
USPS Express |
FedEx 2 Day |
FedEx 2 Day is reliable and less expensive |
USPS International Express |
FedEx International Economy |
Reliable and less expensive |
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