Receiving Fee explained

Receiving fees cover the cost of unloading product, counting, and entering the details in your inventory system, and locating the products to a specific location.

Counting inventory:
Our receiving fee depends on how you want us to count. If you are sending products on a case or pallet, should we open each case and count the quantity or just trust the count based on the packaging slip? Please note: We are only responsible for the exact number of inventory when we are physically counting each item.

• Unit Receiving - We count each unit
• Box Receiving - We count the number of boxes. We do not count each item within the box.
• Pallet Receiving - We count the pallets. We also count number of boxes in the pallet. However, we do not count if more than one product is mixed in a pallet.
• Hourly - If the inventory received does not meet our receiving guideline (Livermore warehouse, Cincinnati warehouse), require sorting or any manual unloading from a container, this may incur an additional charge based on $45 per hour.