Shipping To Amazon Warehouse

Ship to Single Amazon Warehouse (Seller Central ONLY):

This document is for enabling customers to place orders using the Customer Portal to "Ship to a single Amazon warehouse." 

1. Please download this documentation and follow the steps to setup this feature. 
2. Place an order in the customer portal. When placing an order, select “Ship to Amazon” in the shipping address screen.
3. We will ship the order according to Amazon requirements. This is a fully automated process.

To enable this feature please contact your sales executive. There is a $50 activation fee for this service.

* NOTE: Amazon Pro Merchant account is needed for API access. For Amazon Basic, follow the step below

Ship to Multiple Amazon Warehouses (Seller Central/Amazon Advantage/Vendor Central):

Shipping to multiple warehouses requires a manual process. Amazon does not provide any tools to integrate with them. Here are the steps to follow:

1. For Seller Central. Place a purchase order in your Amazon account. Amazon will provide a packing slip and item label.
2. For Amazon Advantage. Amazon will automatically create a Purchase Order. 
3. Download the purchase order and packing slip from your Amazon account and submit via support ticket.
4. Place order in customer portal and select "Customer PickUp" in the shipping address screen. 
5. In the same support ticket, please mention the order Id, multiple shipping address details, and shipping method.
6. Our shipping team will ship the order and update with the tracking number in the ticket.
7. We will invoice the shipping cost and a minimal Manual Handling Fee. Manual Handling Fee is $5 per package for this service. For orders with 5 or more packages, we lower the fee to $3 per package. 

* NOTE: When placing an order associated with books, ASIN # is the same as the ISBN #. Also, it is the customers responsibility for any special Amazon’s requirements for individual product labeling or other compliance.