Shipping To Amazon Warehouse

Ship to Single Amazon Warehouse:

This document is for enabling customers to place orders using the Customer Portal to "Ship to Amazon Warehouse." Amazon Pro Merchant account is needed for API access.

1. Please download this documentation and follow the steps to setup this feature. 
2. Place an order in customer portal. When placing an order, select “Ship to Amazon” in the shipping address screen.
3. We will ship the order according to Amazon requirements. 

To enable this feature please contact your sales executive. There is a minimal setup fee associated with this service.

Ship to Multiple Amazon Warehouses:

Shipping to multiple warehouse requires manual handling.  Here is the steps to follow:

1. Place a purchase order in your Amazon seller Account. Amazon provides the packing slip and item label.
2. Download packing slip from your Amazon and submit via support ticket.
3. Place order in customer portal and select "Customer PickUp" in the shipping address screen. 
4. In the same support ticket, please mention the orderId, multiple shipping address details, Shipping Method.
5. Our shipping team will ship the order and update with the tracking number in the ticket.
6. We will invoice the shipping cost and a minimal Manual Handling Fee. Please check with your sales executive regarding Manual Handling Fee.