There are 3 ways to place orders to our system:
1) Placing orders using Customer Portal:
- One order at a time:
Login to the Customer Portal and click OrderManagement / Place Order
- Multiple orders at a time:
Login to the Customer Portal and click OrderManagement / Import Orders
2) Placing Re-orders
You are able to place a re-order for Static On-demand and Fulfillment products by following the steps below:
- Login to the Customer Portal.
- Go to "Order Management > View Orders"
- Select the order you want to reorder.
NOTE: Only Fulfillment and Static On-Demand products can be re-ordered. The Re-Order feature is NOT available for Dynamic On-Demand products.
3) Notify orders from shopping cart to our system:
We are integrated with many shopping carts. Click the link below to find supported shopping carts.
If the shopping cart you are using is not listed please contact our sales team
Enabling the notification from shopping carts to us is one time setup.
Please contact our support team for instructions to integrate these shopping carts with us.
Once the integration is completed, whenever your customer (buyer) place order in your shopping cart, the shopping cart will automatically notify orders to our system.
4) Order notification API:
Using our API is very simple. Sample order notification script for programming languages such as
PHP, ASP, .net are available in the documentation.
Please contact firstname.lastname@example.org for API documentation and sandbox account to test.
NOTE: We can take pre-orders even if the stock is depleted. Those orders will be placed on hold until the stock is received, at which point they will be fulfilled.