We help customers expand globally and fulfill international orders.
Customs Duties and Taxes
Customs officials use a shipment's declared value (the value the shipper declares on the goods being shipped), along with the description of the goods, to determine duties and taxes. It is important to ensure that the declared value claimed is accurate. Inaccurate declared value is one of the most prevalent reasons for duty and tax disputes. A shipment's declared value represents the selling price or fair market value of the contents of the shipment, even if not sold.
It is important to consider the effects of duties, taxes, port handling fees and other customs charges when determining your shipment's total shipping charges. Depending on the content of your shipment and the destination country, customs charges will affect the price the recipient is willing to pay for your product. Being able to calculate and communicate the "landed" cost up-front can often save both you and the recipient valuable time and money.
Almost all shipments crossing international borders are subject to the assessment of duties and taxes imposed by the importing country's government.
A shipment's duty and tax amount may be based on:
Country of manufacture
Use of the product
The product's Harmonized System (HS) code
We may require the following for international shipments.
- Customs Description
- Product Value
- Country of Manufacture or Origin
- Harmonized (HS) Code
Your customers have to pay the customs duties and taxes requested by customs. If your customers deny to pay the customs duties and taxes the shipment may be delayed / cancelled. Please note that we cannot help with customs clearance related to USPS / MDX shipments
Is it possible to change customs description for special case order as "Warranty replacement / Free" to avoid customs charges?
Yes. This has to be manual process. In order to process this, a customer pick up order has to be placed. For this manual processing order there will be a $5 fee.
If it has to be shipped USPS First Class International we are not sure that recipient will be charged or not as this is decided by destination country's customs.
One other option is to use FedEx international Economy in which we mention shipper as responsible for duties and taxes. In this case if the country decides to wave it is fine, if it decides to charge, it will be charge to our account and we will in turn bill you.