Here are a few reasons your order upload may have failed...
The spreadsheet file name cannot have special characters such as dot. comma,
The first sheet with orders should have the default name "Sheet1". Our system pulls the orders ONLY from Sheet1. Any other sheet name may fail.
The product does not exist:
Please make sure the product with (Product Id / SKU Number) is set up. To find the products, please log in to the portal and check Product Management / Fulfillment Product.
Order already exist:
The PO Number should be unique. Please DO NOT use the PO Number you have used already.
Eliminate leading zeroes in postal code:
Right-click ShipPostalCode column and click format cells. Select the category as Special and click Type as zipcode.
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